Customers can exchange the sizes if available in same article. The brand would offer exchanges only in the following cases.

  • Item delivered was damaged

  • Any claims for above must be sent to stepabove after receiving the order, after which it will be reviewed by stepabove.pk
  • Please note that the products, Box and tags should be in the original state to be eligible for an exchange. We will get back to you within 48 hours of the request being sent.
  • Due to the differences in color monitors/screens and lighting used during photoshoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason.
  • Please note, no exchanges or store credit of any kind is offered for items bought on sale.